Backpacking Queensland

Keep Your Inventory Up to Date

Once your product is for sale via this website, it is your responsibility to ensure the information up on the site is correct. You can check and edit your general details, rates and allocations as well as upload text and images.

Accessing your vendor page

Click on the below link and enter your username and password.

http://vendor.rezbooker.com/Login.aspx

Tips on using the system 

Accommodation Set Up 

1. This is where you enter your hostel details and a short description of your hostel. Make sure to save your changes.

2. There are four types of description; "full hostel description", "how to get there", "terms & conditions" and "things to do".  These descriptions can all be loaded up in a selection of languages. To change or add information to any of these, click on "display". Once you have made your adjustments, click on "save changes".

3. Hostel facilities simply need to be ticked and saved.

4. Upload your images by browsing, selecting and then clicking "upload" 

Room Set Up

1. To add a new room type, click on "add new room", select and complete all details and then click on "save"

2. To edit a room, select the room type, click on "edit details", make the necessary changes and then click "save".

3. Please note that double and twin rooms are sold per room on our site - please check to ensure these rates are correct. 

4. You should add any room exceptions as soon as possible (eg: seasonal prices/blocking out rooms during busy times etc) to avoid customers booking at incorrect prices or rooms that should not be available. You can do this in the Room/Price Exceptions section of your vendor page. 

Products Set Up 

1. To check, edit or add individual products, click on "products" at the top left of the vendor landing page.

2. If your products are only available on certain days, you can set this in the "time allocations" in the "options" section of the product set up.

3. If you want a product to be a package component and a product that is available individually through the reservations system, you will need to load that product twice and tick the package component box in one of the product details sections. 

View Bookings

1. To view bookings, click on "view bookings". This will bring up a list of all bookings made.

2. If you would like more detail on any booking, click on "view details" - this will display the booking confirmation with details on the client, dates and the amount due on arrival.

Allocations and Arrivals

1. The default allocation refers to the default number of beds / rooms you are allocating to the Backpacking Queensland website. If the pricing is per person, the allocation is the number of beds. If the pricing is per room, the allocation is the number of rooms.

2. To block out allocations, simply select a start and end date, selecting either a particular room type or "all types" and then select "block inventory"

3. To clear your upcoming inventory and take it back to your allocation in your room set up, select the room type and click on "clear upcoming inventory".

4. The calender at the bottom of the page shows room availability in green and room price in blue, for a 2 week period. To make adjustments to either of these, click inside the box, change the amount and click on "save allocations".

Online Help 

In every section of your vendor pages there are the "view help" buttons, which give further clarification and information.